/a> page at our HotJavaTM Browser Web site,
particularly if you have questions about support or installation issues.
- Why can't I access Web pages outside of my company network?
-
Your company network firewall could be preventing you from making connections,
especially if you haven't configured your proxy servers.
Choose Proxies from the Preferences submenu of the Edit menu. Contact
your system administrator for the proxy information specific to your site.
For more information, see HotJava Browser Proxies.
- Why are some menu entries in the HotJava Browser grayed out (and
unusable)?
-
Grayed out menu items indicate that the menu item is not available
because of the current state of the browser. For example, the Stop Loading
menu item is not available when nothing is currently being loaded.
- When I download a file of a certain type, the HotJava Browser displays
a page that says "Unable to Launch Viewer." What can I do?
-
A frequent cause of this problem is not setting the exec.path property
in your properties file. The exec.path property is a vertical
bar-separated-list of full directory names on your machine where
the HotJava Browser
should look for executable external viewer applications.
See Setting the exec.path Property for information.
- I'm viewing an HTML page that has very long lines which are cut off
before the end of the line. What's happening?
-
The text of most HTML pages automatically reformats itself to fit the size of
your HotJava Browser window. HTML text that appears under the <PRE>
tag (meaning "preformatted") is not reformatted to fit the width of the
browser. You can almost always scroll horizontally to see an entire line
of preformatted text if it extends off the page. However, if a line of
preformatted text exceeds 1024 characters, the line is truncated.
HotJava sets the maximum possible number of displayed characters at
1024 characters.
- When I print an HTML page with preformatted text (see previous question),
the text is cut off at the right edge of the paper, even though the entire
line is displayed on screen. How can I print the entire line?
-
You can choose a smaller Typeface Size setting before printing the page (choose
Edit->Preferences->Display to access this setting).
Alternatively, try printing the page in Landscape orientation to print longer
lines. For very long lines, you may need to combine both options.
- When I type a URL that starts with "c:" I get an error message. Why
doesn't the HotJava Browser recognize this as drive C?
-
When a URL starts with a simple text
string before a colon, the string is considered to be an Internet Transfer
Protocol. This is the standard syntax for URLs. Because the HotJava Browser
supports locally extensible protocol handlers, it must interpret a URL that
starts with "c:" as if the "c" is a protocol. If "c" is not the name of a
defined protocol on your system, the HotJava Browser won't be able to
recognize the URL.
To access a file on your C drive, start your URL with the
string /c:/yourfile or
file:/c:/yourfile.
If you want to list the contents of the C drive, use the URL
/c:/.. or file:/c:/...
Starting a URL with "/" or "file:/"
indicates that you want to use the file protocol to access your C drive.
- Why does the HotJava Browser map the URL "file://filename" to an
ftp protocol?
-
URL conventions specify that whatever follows two slashes (//) is
an Internet host computer that makes files available to the World Wide Web
(or a Web server). Therefore a URL of the form "file://filename"
is interpreted as "ftp://filename/". The file protocol only
understands local files, not remote servers, so browsers routinely
map such a URL to an ftp protocol, where the concept of a Web
server makes sense.
- The HotJava Browser lets me use an IP address in a URL within my
firewall, but not for a URL outside of the firewall. Is this a HotJava bug?
-
This is a known problem with some proxies, not a bug in HotJava. Try
using a different proxy server.
- I'm looking at a page that tells me to use my browser's search function
to enter search terms. What does this mean?
- You'll see this message when the current HTML document is a
searchable index, that is, when it includes the ISINDEX HTML tag
in the document head.
Below this message you should see a text field with a label telling you
to enter your search keywords. This is what the page is referring to as
"your browser's search function."
Use this text field to request a keyword search. Type in the keyword you
wish to search for, or a space-separated list of keywords, and press Return
or Enter. The HotJava Browser then passes this search information to the
document's server, which performs the search.
The difference between "Edit->Find in Document" searches
and "ISINDEX" searches is that Find in Document signals the HotJava
Browser to search the currently displayed page, while ISINDEX searches ask the
current document's server to search a database that the server maintains.
What is returned by an ISINDEX search depends on how the current
document's server displays the results.
- Why do http and ftp requests to java.sun.com sometimes fail?
-
Due to heavy demand at java.sun.com and other popular Web sites, a server
may be overloaded and can turn away requests. If you run into this problem,
try accessing the site again later.
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